White Papers

Process Excellence Network's whitepapers are expertly researched and written. Our lean six sigma and business process management whitepapers provide organizational value and drive ROI. Explore them today.

258 whitepaper results
of 25
What Everyone Needs to Know About RPA

With salary arbitrage no longer a viable working model for offshoring, on-shoring is coming back into the equation. People know that they have to adopt Robotic Process Automation; however many don't know how to automate effectively so as to get the best from their business processes. That’s where Redwood comes in. With over 20 years of experience in Enterprise Process Automation and Robotics, Redwood is able to uniquely robotize all back office processes from end-to-end.Instead of taking a... Learn more

BPM-D update

The white paper will introduce readers to the BPM-Discipline as‘Strategy Execution Engine’ that delivers significant business value.Learn more


In this book, you’ll learn how automated business workflows and forms help drive efficiency, how non-developers can build process-based workflows, and how to evaluate the best business app workflows solutions for your organization.Learn more


Are you still using random, after-the-fact reviews or departmental audits to determine the quality of the service you deliver?Download this helpful ebook to discover how the latest technology can help you create a continuous loop of improvement and deliver five-star service that customers love. Learn more


Recent studies predict that by 2017 about 70% of high-performing companies will manage their business processes using a business process management (BPM) platform - download this white-paper for more information.Learn more

PEX Periodic Thumbnail

The Process Excellence Periodic Table is a new way to look at the common methodologies, tools, technologies, goals and metrics that you're likely to encounter in process improvement and transformation. Download your copy now! Learn more

PEX Pulse

Every year for the past 16 years, the process excellence industry’s movers and shakers have gathered at PEX Week USA, in Orlando, Florida. There has been such a wealth of experience that has walked through the doors of that conference over the years. We’ve had some phenomenal speakers over the past two decades - including none other than Jack Welch, former CEO of GE – that have tracked the development of process excellence from the days of Six Sigma to the explosion of methods and technology... Learn more


Your customers are on a journey. Every interaction with your company informs the quality of that journey. Do you want great customers?Learn more

Tags: Appian | pex | BPM

In December 2015, Co-Creation Partners wrote a white paper on the future of operational excellence (OpEx) that was downloaded by over a thousand members of the PEX community.Learn more

Download this piece to learn how technology has evolved to automate and improve quality management in back-office operations, but businesses should take a phased approach to customize a continuous quality improvement program for their operations.Managers of back-office operations have little visibility into how work is processed. Rather than continuing with the traditional approach of randomly sampling transactions and performing post-process quality reviews or audits, you can take your... Learn more

258 whitepaper results
of 25