transport
Podcast: Simon Wiliams, TfL
August 14 by PEX Network NewsSimon Williams on implementing changes, using technology and finding solutions that can be implemented while keeping an integral part of London's infrastructure running.
Strikes affect Amazon Prime Day
July 17 by Ian HawkinsHow can dissatisfied workers flex their muscles - without hurting the customer?
Helping the Planes Run on Time: Interview with Air France's Transformation Program Director
March 22 by Marie-Helene MorvanThe Air France/KLM group launched a transformation program at the beginning of 2012, called ‘Perform 2020. Within this program, the main objective on Operational Excellence is focused on punctuality....
Interview with Best BPM Project Europe Winner, DB Schenker Arkas
June 01 by Process Excellence Network Editor
What I wish I'd known: John Murphy, CSX
March 11 by Process Excellence NetworkIn this week’s What I wish I’d known interview John Murphy, Assistant Vice President Process Excellence at rail transport company CSX, describes the lessons he’s learned along the...