retail
Woolworths, BHS ...House of Fraser?
June 07 by Ian HawkinsDo store closures for UK retail giant House of Fraser indicate a decline in retail?
3 ways retailers can better analyse social media and benefit from text data analytics
December 12 by Andrea CharlesTechnological advancements have led to an explosion of data that can offer retailers intriguing new insights about their customers to drive a revolution in customer experience and competitive advant...
Retail in a networked era: Interview with Kodak’s Darren Johnson
August 20 by Darren JohnsonThe rise of social media and mobile technologies have lead to wide spread changes in social behaviour. But what about the impact on businesses and processes? We've en...
Dealing with process in an omnichannel world
August 20 by Process Excellence NetworkThe rise of social media and mobile technologies have lead to wide spread changes in behaviour. But what about the impact on businesses and processes? In this Process Perspectives podcast Darren J...
Innovation in a multi-channel world: Interview with Kodak's Chief Growth Officer, Personalised Imaging
June 25 by Process Excellence Network Editor
Opportunities for big data in retail: Interview with Lastminute.com's William Beckler
April 08 by William BecklerWilliam Beckler, Director of Innovation at LastMinute.com joins IQPC's Helen Winsor ahead of the Smart Data Analytics and Retail Forum to discuss how advances in insight and analytics can be used to...
Retail embraces social loyalty campaigns - but is a 'like' actually worth anything?
April 08 by Sam MirandaOn the back of multi-channel madness and developments in mobile and social media, PEX contributor Sam Miranda examines how retailers are exploring innovative new ways of building...
Big data and the number crunchers - are you a victim?
January 08 by Jeff ColeEver get the feeling you were being watched? It’s not just a feeling, says columnist Jeff Cole, as he looks at the increasing influence of big data and the number crunchers. Here’s a b...
Nike Strikes Gold with Lean Manufacturing
May 16 by Adi GaskellThe manufacturing operations at sportswear company Nike have been under frequent scrutiny for decades after allegations that it utilized sweatshops to manufacture its products in the 1970s.
The Secret of Business Transformation: Getting the Fundamentals Right
May 11 by Process Excellence Network Editor
Using Kaizen and GE Workout to Engage Frontline Retail Staff
June 24 by Process Excellence NetworkHow do you get frontline retail staff involved in process improvement? Alghanim Industries, a privately-owned Kuwaiti conglomerate, uses GE Workouts and Kaizen events to get their retail staff enga...