Processchange
3 Must-Do Approaches to “Plugging the Holes” in Your Next Process Change
October 05 by Jeff ColeEver launched a process change only to watch in shock as it sinks faster than a sack full of anvils? Or worse – been the “victim” (aka end user) of a poorly designed change that has you escalating u...
Revisiting Magicians & Process Change
August 03 by Jeff ColeI’ve written this in the past but it bears repeating -- Magicians annoy me. Seriously. Because I will be up until 4 a.m. trying to reverse-engineer the impossible nonsense they did right before my eye...