people
How to change processes and influence people
February 10 by Process Excellence Network EditorThe ability to influence others has long been considered a key to success in any organization where there are humans. (Machinery, on the other hand, doesn’t tend to resist a change because it dislikes...
How to Change Processes and Influence People
February 09 by Jeff ColeThe ability to influence others has long been considered a key to success in any organization where there are humans. (Machinery, on the other hand, doesn’t tend to resist a change because it dislikes...
Do you have "half dead" processes haunting your company?
March 12 by Janne OhtonenMany processes are like zombies. They wake up in the morning, brush their teeth, take the train ride to work and start working. For four hours they check their emails, put out fires and curse...
Process excellence is about "hearts, minds and souls": Interview with Kraft’s Vice President of Strategic Business Process Transformation
August 08 by Rajan NagarajanWhy there's no such thing as resistance to change Process excellence begins with the "hearts and minds" of people rather than the process, says Rajan Nagarajan, Vice President o...
Process Fun of the week: 3 Social media disasters
March 08 by Sam MirandaHow does social media fit in to business process management? There’s no uniform answer – it really depends on your interpretation of BPM. It fits in less...
Lean Business: You Can't Delegate Leadership
May 03 by Piyush BanafarLean improvements may require changing systems, organizational structures, processes, acquiring new technologies/machines, or even altering layout of the workplace. And although all of these component...
Transcript: Advice for talent development? Forget the fads
March 07 by Jon WetzelRemember that the best people aren't always the right people for a particular role, says Christina Pritchard, Founding Director of Meta-Lucid. In this podcast interview with Jon Wetzel from Lean for...