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The 4 stages of team development: Where are you?
July 15 by Sonja Armbruster & John W. Moran
Help your team reach and sustain high-performance with this checklist
Business Process Improvement: 10 Steps to Dealing with People Challenges
June 21 by Erin Barkema, Harry Lenderman and John W. MoranWe often hear in the quality improvement literature the following expression: "It's the Process, Not the People" [1]. But with some quality improvement (QI) teams that are experiencing difficulties...
