Juran
Making Knowledge Workers More Productive: Insights from the Works of Peter F. Drucker
May 01 by Process Excellence Network EditorCompanies have a vested interest in increasing the productivity of their workforce. Increased productivity means the ability to do more without increasing headcounts. But it means something more&nda...
Statistical Process Control, The Alpha and Omega of Six Sigma Part 1: The Origin Story
October 11 by Rip StaufferThis is the first in a four-part series on Statistical Process Control (SPC), which is the foundation for Six Sigma, providing the best known method for capturing the Voice of the Process and using da...
Defining the Right Project Scope for Six Sigma in Healthcare
February 17 by Anantha KollengodeThe Project Management Body of Knowledge and Project ScopeThe Project Management Body of Knowledge (PMBOK) defines scope as "the process of developing a detailed project scope statement as the basis f...