jargon
PEX Jargon: 10 words and phrases we love to hate
July 08 by Process Excellence Network EditorEvery industry has its own particular jargon and terminology that can baffle and befuddle outsiders. Whether you love it or hate it, here are a few of the terms that often pop up in process excellence...
Process Fun: Stop the erudite obfuscation you scallywag!
May 09 by PEX Network CartoonsBusiness would be so much more boring if people just spoke plain English....
Process Fun: The trouble with business jargon
April 04 by PEX Network CartoonsHow clearly are you speaking?
Is BPM A Dirty Word?
January 24 by Craig ReidIt has become increasingly popular these days to bash BPM and, in particular, to propose that BPM is dead. Whilst not wishing to sit in my glass house and throw stones I don't...
Process Improvement Tip #2: Speak the same language as your audience
October 03 by Process Excellence Network"We invent jargon because it saves times talking to one-another" - John M. Smith In the lead up to PEX Masters next month, we’re running a series of process improvement tips to help you jum...
Say what? The Trouble with Communicating About Process
August 21 by John MacdonaldDoes your CEO look at you like you’re speaking an ancient form of Klingon when you explain all this process stuff to him? Are you more comfortable talking about run charts, histograms –...