Insights
The digitization landscape in the construction industry
August 31 by Editorial from FlowFormaLearn what 100 key construction decision-makers had to say regarding the state of digital transformation in the construction industry
How to convert data into actionable insights [Podcast w/Vartul Mittal]
October 25 by Seth AdlerIn this podcast, Vartul Mittal tells us about the best practices for implementing RPA, including a breakdown on how to make sense of unstructured data
[UK Feature] The Benefits of Increased Customer Insight through Smart Metering
September 22 by Process Excellence Network EditorLast year, the UK government confirmed the target for providing smart metering to domestic and some non-domestic users to be completed by the end of 2020. Despite this deadline seemingly being unatt...
Reducing Churn through Cross-Channel Customer Journey Insights
August 26 by Process Excellence NetworkThe cost of keeping an existing customer is in general around 10% of the cost of acquiring a new one. Reducing churn to increase client retention therefore is a major reason to optimize the customer...
Maintaining the Innovation Momentum
April 22 by Rowan GibsonIt happened a few months ago, when I was meeting with some top people from one of the world’s leading consumer goods manufacturers. This is a company where you’d expect innovation to have...