GBS
Driving growth in global business services
October 05 by PEX NetworkLearn how process mining and BPM can help global business services leaders meet their quality, productivity and efficiency goals in the future of work
[PODCAST] Where will DX take you?
July 12 by Seth AdlerDigital transformation is a buzz word, but what is your organization going to transform into? Podcast guest Deborah Kops joins us and shares her views on GBS, and issues a health warning against havin...
Changing horses in Silicon Valley
May 17 by PEX Network NewsWhat are the challenges of making transformational changes? Seven Jo from Silicon Valley Bank looks at the challenges making major changes in a business without negatively impacting operations.
The Moreira Chronicles: Bangemann and Zabel on Scope, Offshoring and Automation [Part 6]
October 18 by Process Excellence Network EditorOver the past year, Pedro Moreira has written a series of columns for SSON summarizing his experience in rolling out an enterprise SSO model to a subsidiary, emphasizing the pros and cons of this appr...