FS
Achieving OpEx Through Big Data in an Evolving FS Climate
November 03 by Process Excellence Network Editor"Data without meaning is useless" is a very true tale in the financial services sector today. Firms which successfully tap into their data to unearth meaningful, visualised and leveraged information t...
How One BPO Provider Achieved Faster Loan Processing Times & Improved Customer Satisfaction
June 02 by Process Excellence NetworkJaspreet Raina, general manager at FirstSource Solutions, joins PEX Network to discuss a project that the business process outsourcing provider carried out in order to reduce the time needed to proc...
The Bottom Up or Top Down Debate, Deutsche Bank Weighs In
May 04 by Process Excellence NetworkKeeping Lean front of mind for your leadership comes down to results, says Geoff MacDiarmid, Head of Lean Europe at Deutsche Bank. In this PEX Network podcast, Geoff discusses the ways that Deutsche...