documentation
A BPM Way to Unlock the Cheese
July 14 by Vivek KumarWho moved my cheese? Your business was having a miraculous run so far and one day you feel threatened that there may be no more success (cheese) left for you if you don’t acknowledge the cha...
Are you a "documentation slave" for business requirements?
July 14 by Craig ReidDocumenting business requirements is one of those pieces of work that sends a cold shiver down my spine, particularly when preceded by the word "detailed". Some of the worst work on the worst...
Process Fun: The importance of documentation
July 12 by PEX Network CartoonsDocumenting your processes is one of the first steps in any improvement project. Here's a good illustration as to why...
Managing transformational change through process at Guide Dogs UK
November 14 by Process Excellence Network Editor
Unintended Consequences and Why Documentation Matters
November 11 by Elizabeth Pierson and John W. MoranHow many times have you reached the end of a quality or process improvement project only to be unsure of what has actually been accomplished? Here’s how better documentation can help, explain...