development
IT Quality: Where to Start?
November 11 by Gene RogersThe most frequent comment I get when discussing IT Quality is, "I want to improve but I just don’t know where to start". I can empathize with the comment. It can be overwhelming when you look...
[Video] Delighting Customers with Innovation
August 14 by Process Excellence Network EditorVice President of Process Excellence and Innovation at Verizon Sisir Padhy, addresses, at PEX Week, the role process plays in delighting customers.This session specifically looks at:Human centered des...
Can we Embrace Agile in BI Development?
August 29 by Daniel SenterOne of the constant challenges for any Business Intelligence (BI) professional is that of balancing delivery outputs and timescales. We might spend weeks mapping out data sources and developing extr...
Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development
March 28 by Book ReviewBy Kaliym Islam and Ed TrolleyPublished by PfeifferIs ISD dead? Is Kirkpatrick's model ready for the attic?In his book, Developing and Measuring Training the Six Sigma Way: A Business Approach to Trai...