Appian
Why hyperautomation, citizen development and sustainable success is the future of low-code
May 03 by PEX Network EditorialAppian's senior vice president of product strategy, Malcolm Ross, shares how low-code empowers businesses to adapt and thrive in an increasingly competitive landscape
How to leverage digital process automation to improve customer experience
November 04 by Colin HigginsRead this full report first published in 2021 to uncover the benefits of using digital process automation to automate end-to-end processes with a view to optimizing customer journeys and accelerating...
A low-code guide for application development
July 05 by PEX NetworkA helpful guide on what low-code is, why it is ideal for enterprises today and best practice on its implementation
Six advantages of eliminating document processing
March 22 by PEX NetworkFind out how to enhance efficiency, save costs and reduce the number of manual errors by implementing intelligent document processing
Customer Journeys - Make Each Touchpoint a Meaningful Experience
March 02 by Process Excellence Network EditorDon’t Wait on These Three On-Boarding Improvements. Read this eBook to learn more about the role digitization can play in improving your customer relationships.The customer experience you deliver at t...
The Low-Code Guide
December 12 by Process Excellence Network EditorYou know the drill. Organizations like yours face growing pressure to operate at digital speed. Continually evolving expectations are forcing you to accelerate operations, improve the customer experie...
Supercharge Your Digital Transformation Plans
November 22 by Process Excellence Network EditorMaster the art of digital transformation, with a super low-code platformLearn how to bust barriers to digital transformation success, operate at digital speed and compete and win with a low-code digit...
How to Build Great Customer Journeys
April 07 by Process Excellence Network EditorYour customers are on a journey. Every interaction with your company informs the quality of that journey. Do you want great customers? If so, you need to create excellent customer journeys.This means...
A Guide to Understanding Case Management
December 08 by Process Excellence Network EditorCase management is a style of work where data is king, and work processes and collaborations tend to be less structured, more ad hoc. It is a style of work that touches many types of industries, and m...
SPECIAL REPORT: Aligning Strategy with OpEx to Drive Sustainable, Enterprise-wide Transformation
September 24 by Process Excellence Network EditorThe new strategic PEX landscape is on your doorstep. Are you ready to step over the threshold and drive enterprise-wide transformation? This year’s Biennial State of the Industry Report...
Process is Not Enough: The Key Elements to Effective Case Management
August 19 by Process Excellence Network EditorMany organizations realize that structured process solutions are not adequate to solve today’s dynamic business challenges. Modern businesses benefit from new software platforms that seamlessl...
How did Crawford Increase Back Office Efficiencies by 97%?
June 27 by Process Excellence Network EditorCrawford & Company, the world’s largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, faced the common insuran...