| 24 whitepaper results |
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Continuous Improvement (CI) remains a fundamental requirement for survival in today’s manufacturing world. But very rarely does any CI program provide a source of competitive advantage. In this whitepaper, performance consultancy Kepner-Tregoe describes a three phase model that adds a new dimension to traditional CI models. learn more
Kepner-Tregoe | Continuous Improvement | Manufacturing | Operations | Breakthrough Performance | Innovation
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Cloud has already changed both business and everyday life – from consumers who perhaps unknowingly use it to access their favorite music, to companies that purposely harness its powerful resources. While much activity and buzz relating to cloud involves its technological capabilities, the benefits of cloud adoption actually extend into the business realm. Results of an IBM Institute for Business Value and Economist Intelligence Unit survey of 572 business and technology executives across the world. learn more
IBM | cloud computing | IBM Institute for Business Value | Economist Intelligence Unit | business model innovation | organizational archetypes | cloud-enabled business models | Process Management
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This paper compiles Telecom & Utilities sector-specific data based on PEX Network's global benchmarking survey and related report, Trends and Success Factors in Business Process Excellence 2012. learn more
Telecoms and Utilities | telecommunications | benchmarking data | sector report | energy | utilities | Innovation
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This paper compiles Europe-specific data based on PEX Network's global benchmarking survey and related report, Trends and Success Factors in Business Process Excellence 2012. learn more
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This paper compiles Pharmaceutical sector-specific data based on PEX Network's global benchmarking survey and related report, Trends and Success Factors in Business Process Excellence 2012. learn more
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This paper compiles Financial Service and Insurance (FS&I) sector-specific data based on PEX Network's global benchmarking survey and related report, Trends and Success Factors in Business Process Excellence 2012. learn more
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Attempts to automate the employee out of the customer service equation have backfired. Download this whitepaper to see how successful customer service organizations have transformed customer service by empowering their employees and understand why Case Management applications are best placed to deliver employee empowerment and transform customer service. learn more
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Process improvement programs are most likely to fail if the key focus is on cutting costs, according to a global PEX Network benchmarking survey. The survey, in which over 650 process improvement practitioners participated, found that a customer-focused approach to identifying and improving operational processes is what sets a company up for long term success. Download this whitepaper for full survey results. learn more
Process Excellence Network whitepaper | State of the Industry 2011 | State of the industry 2012 | Lean | Six Sigma | BPM | Business Process Management | Total Quality management | TQM | survey results | PEX Network | Training and Talent Development
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A Team Charter is the official document from the team sponsor that empowers the team to act and is one of the most under-used and under-valued tools available to sponsors, team leaders, and facilitators for helping a team succeed. Here's a template you can use to create your own Team Charter. learn more
Team Charter | Template | Healthcare | Grace Duffy | John Moran | Michael Rudis | Mike Rudis | Project Action Team Charter | Creating effective teams | project management | project management templates | managing teams | Training and Talent Development
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Processes are critical to the running of an operation so it is important that everyone has a consistent, aligned view of how the business operates. To achieve that alignment it would be ideal if these stakeholders could collaborate over a single source of the truth as regards process. This whitepaper explores why different stakeholders view process differently and offers solutions to get everyone working from a shared understanding of BPM. learn more
BPM | Business Process Management | Nimbus | BPM Software | Nimbus Partners | Ian Gotts | Process Management
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In the last 40 years there has been an introduction, refinement and adoption of three core management frameworks that provide a sound basis for the core planning and execution of processes.This whitepaper presents the results of an i-nexus/PEX Network survey to understand the level of adoption of management frameworks and methodologies, Operational Excellence priorities over the next two years and the tools used to facilitate thedifferent stages of the Business Execution process. learn more
whitepaper | operational excellence priorities | management frameworks | hoshin planning | balanced scorecard | Business Excellence Framework | EFQM | i-nexus | Business Execution Software | Innovation
| 24 whitepaper results |
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BPM Futures: Innovating Business through Technology
London
June 13- 15, 2012 -
Nordic Enterprise and Process Excellence Forum
The Radisson Blu Arlandia Hotel, Stockholm, Sweden
May 31- 1, 2012 -
Business Process Excellence for Telecoms and Utilities
Miami, Florida, USA
June 25- 27, 2012 -
BPM Futures USA: Innovating Business through Technology
Venue to be Confirmed, Washington, D.C.
September 27- 28, 2012
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