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Tools & Technologies
Contributor: Diana Davis
Posted: 04/19/2016
Diana Davis
Ever wonder what are all the different elements that go into making a process excellence deployment successful? Today’s process practitioners have an almost ever-expanding number of methodologies, tools and technologies at their disposal that making sense of it all can sometimes seem a bit overwhelming. Full Article »
Contributor: Diana Davis
Posted: 03/29/2016
As many process excellence leaders know, one of the key aims of a process improvement program is not to deliver merely technical results, but to change the way that people in an organization think so that improvement becomes something that everyone does on a daily basis. But instilling a “continuous improvement mindset” - as many call it - does Full Podcast »
Contributor: Daniel Senter
Posted: 04/06/2016
Daniel Senter
Over the past 18 months we have seen many companies starting to move away from the traditional Business Process Outsourcing offering. Here's why and what robotic process automation has to do with it. Full Column »
Posted: 11/22/2016
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