Organizational Strategies for Innovation & Continuous Improvement

Innovators across the telecommunications industry are increasingly recognising the need to adopt an end-to-end approach when it comes to process excellence and service quality. But in such a crowded marketplace, should firms be going it alone, or partnering with others to achieve these objectives? Full Article »

In this session, one of the keynote addresses at PEX Week Europe, Nigel Clements of The Deming Transformation Forum, explores how Dr. Deming’s organisational and leadership theory is still vitally relevant to business in the 21st Century. Full Video »

The world of business contains a bewildering array of approaches to process improvement and process management. But sometimes if can seem like we’re having hardly any affect on business operations. So how can we improve the business of improvement? Full Podcast »

Want to predict future trends that will impact your business? It’s not as difficult as it seems if you know a few essentials. Columnist William Cohen looks at how shifts in demographics have predictable outcomes and represent a major opportunity for those who have the desire and know-how to do the analysis and take advantage of it. Full Column »

Continuous Improvement (CI) remains a fundamental requirement for survival in today’s manufacturing world. But very rarely does any CI program provide a source of competitive advantage. In this whitepaper, performance consultancy Kepner-Tregoe describes a three phase model that adds a new dimension to traditional CI models. Full Whitepaper »