'Be the Customer' - Exclusive Interview with Steven Carleton, COO, Global Shipping, eBay Inc
In this exclusive PEX Network interview Steven Carleton, Chief Operating Officer - Global Shipping, eBay Inc, shares his insights on the constantly changing demands of the customer and the next-generation operational excellence. Steven shares the steps he has taken at eBay to build a customer-centric company culture.
Steven will be speaking in January at the 18th Annual OPEX Week: Business Transformation Summit 2017 on "Achieving world class business capability through customer-centric process-led business transformation." To find out more go to www.opexweek.com