4 Things You Should Never Forget in Lean Transformation
October 7, 2011John Dawson, Customer & Business Services Director at Glasgow City Council, joins PEX Network, to offer key takeaways from his presentation on Lean Transformation. In this PEX Network video interview, filmed on location at our Lean Leaders III event, Dawson offers insight into 4 essential components of Lean transformation and gives his view on what it takes to set your program up for success in each of the key areas:
- Culture
- People and Learning
- Performance and Metrics
- Sustainability
About Guidelines for Reinventing Government
Governments in developed counries around the world are looking to streamline operations, gain efficiencies, and preserve frontline services all the while reducing overall spending. Is it possible to maintain high levels of government services while doing so? PEX Network takes a special look at the challenges of reinventing government for the 21st century. Over the course of the next few months we will be republishing a series of Drucker-inspired articles on new approaches to the government challenge alongside interviews with thought leaders and practitioners making real change within government operations.
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Starting up an Operational Excellence Program - Water Utility Case Study -
Leadership Engagement: Embedding a Continuous Performance Improvement Infrastructure -
The End of BPA As We Know It? - Nimbus Founder Ian Gotts Discusses Acquisition By TIBCO -
Overcoming Process Improvement Program Start Up Challenges -
Lean at Hess: Applying the 5S Approach in Warehousing -
Greg Dyke on Leadership Challenges at BBC -
Driving Success at Addison Lee - Interview with Chairman John Griffin -
Pioneering Lean Change for Government -
Leadership Lessons from Google -
Using Software to Drive your Business Execution Goals (Sponsored Video)
* = required.
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Contributor: From the Editorial Staff at Process Excellence Network -
Contributor: From the Editorial Staff at Process Excellence Network -
Contributor: From the Editorial Staff at Process Excellence Network
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Contributor: Diana Davis -
Contributor: Diana Davis -
Contributor: Diana Davis -
Contributor: Diana Davis
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Presenter: John Dawson -
Presenter: Martyn Craske




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