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Lean Six Sigma & Business Performance
Contributor: Editorial Staff
Posted: 04/25/2017
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Peter F. Drucker, in his book Managing for Results, pointed out: “What the people in the business think they know about customers and market is more likely to be wrong than right.” So he suggested this remedy: “Only by asking the customer, by watching him, by trying to understand his behavior can one find out who he is, what he does, how he bu Full Article »
Contributor: Andrea Charles
Posted: 02/23/2017
Andrea Charles
The PEX Network is world's largest community of process improvement and operational excellence professionals. Find out how we help you reach 130,000 potential clients from business, process and I.T.  Bringing process, people and technology together - don't delay find out more today - email us at sponsorship@iqpc.co.uk. Full Video »
Contributor: Diana Davis
Posted: 03/29/2016
As many process excellence leaders know, one of the key aims of a process improvement program is not to deliver merely technical results, but to change the way that people in an organization think so that improvement becomes something that everyone does on a daily basis. But instilling a “continuous improvement mindset” - as many call it - does Full Podcast »
Contributor: Ian Gotts
Posted: 02/20/2017
Ian Gotts
This in an excerpt from my recent free ebook "Analysis, Automation and Adoption for #AwesomeAdmins"(44 pages of valuable content - not 6 pages of marketing fluff). It is written with Salesforce implementations in mind, but it is equally applicable to any other systems implementation; MSDynamics, SAP, Workday, Oracle etc or in fact any change initiative. Full Column »
Contributor: Andrea Charles
Posted: 01/12/2017
Andrea Charles
The bar will be set higher for achieving operational excellence in 2017. As organizations face global uncertainty, increased regulatory scrutiny and cost pressures, leveraging operational excellence is essential to remain competitive.

For the leaders that able to adapt quickly to the changing landscape, differentiate their process and adopt emerging technologies, whilst keeping a customer-centric approach, new opportunities and profitability await in 2017. Full Whitepaper »