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Six Sigma

Robin Barnwell

Six Sigma practitioners beware this April Fools Day - applying Six Sigma methodology to everything might create bigger problems than you expect! Columnist Robin Barnwell explains what happened when he brought methodical rigour to tackling NVA in...

Contributor: Robin Barnwell
03/06/2012 07:00:00 PM EST
Listening to the Voice of the Market: How to Increase Market Share and Satisfy Current Customers

By R. Eric ReidenbachPublished by Productivity Press in 2009Unique in its approach, this book focuses on the voice of the market (VOM) instead of the much more limiting voice of the customer (VOC). While the VOC typically refers to what the...

Contributor: Book Review
12/22/2009 07:00:00 PM EST
Measuring and Improving Performance: Information Technology Applications in Lean Systems

By Jim Martin Published by Productivity Press in 2009 As a pioneer in Lean improvement methods, Jim Martin was among the first to suggest that truly successful Lean initiatives are those applied across every facet of an organization, not just on...

Contributor: Book Review
11/03/2009 07:00:00 PM EST
The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints

By Bob SproullPublished by Productivity Press in 2009.The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints show you how to draw the best from Lean and Six Sigma by employing...

Contributor: Book Review
10/26/2009 08:00:00 PM EDT
Andy Sleeper

The meeting was tense. After a splashy release, users have complained about the uPod music player. Vibration from jogging or dancing tends to lock up the uPod, requiring the user to remove and replace the battery. Bloggers have been ruthless, and...

Contributor: Andy Sleeper
10/07/2009 08:00:00 PM EDT
Root Cause Analysis: The Core of Problem Solving and Corrective Action

By Duke Okes Published by ASQ Press in 2009 We live in a complex world. People and organizations often don’t believe they have the time to perform the in-depth analyses required to solve problems. Instead, they take remedial actions to make the...

Contributor: Book Review
07/30/2009 08:00:00 PM EDT
The Certified Six Sigma Black Belt Handbook, Second Edition

By T.M. Kubiak and Donald W. BenbowPublished by ASQ Press in 2009This second edition has been updated and revised to reflect the most recent Six Sigma techniques, and to match the ASQ Certified Six Sigma Black Belt Body of Knowledge (BOK).While...

Contributor: Book Review
07/30/2009 08:00:00 PM EDT

The Good News: If History Is Our Guide, Economic Growth Will Return Sooner Than Expected Readjust the corporate agenda to fit today's new realities. This is something that business people are thinking about constantly, and justifiably so. The...

Contributor: From the Editorial Staff at Process Excellence Network
11/09/2008 07:00:00 PM EST