Six Sigma:

It is defined as a statistical concept that represents the amount of variation present relative to customer requirements or specifications. Six Sigma is a process improvement methodology pioneered by Motorola. The methodology uses process improvement methods, with an emphasis on statistics to achieve a quality level of better than 3.4 defects per million opportunities. Key elements are: the organizational structure, including the roles of Champion, Master Black Belts, Black Belts and Green Belts, and the DMAIC/DFSS structured problem solving approach. In its classical form, Six Sigma is a project based approach, tackling projects that will return $100,000+ savings and take several months.

Content Related to Six Sigma

< Back to Glossary

A glossary of keywords, acronyms and general terminology used in day-to-day professional work, Process Excellence Network. If you would like to add to, edit or comment on this page, please drop us a line at

Download Brochure

Please complete the information below to complete your download.

Please note: That all fields marked with an asterisk (*) are required.

First Name *
Last Name *
Job Title *
Company Name *
Email Address *
Telephone *
Country *
Where did you hear about us? *

I would like to receive information about sponsorship and exhibition opportunities

Yes, sign me up for the FREE Customer Management IQ e-newsletter, including information on FREE Podcasts, Webinars, event discounts and online learning opportunities.

Advertise With Us

Learn how to sponsor a webinar with us?

Join Process Excellence Network