business process management:

Content Related to business process management



• Business Process Management (BPM) Resources on PEXNetwork.com Welcome to PEX Network.com’s Business Process Management (BPM) resource center. Here you get the low down on what it takes to make BPM successful as well as access free process-related resources like webinars, podcasts, case studies and more. Whether you’re just getting start with Business Process Management  (BPPM) or looking to kick your program up a notch these resources are desig....Read more

  Contributor:  Process Excellence Network Tags: Business Process Management (BPM) | Business Process Management (BPM) Webinars | Business Process Management (BPM) experts 09/04/2012  12:00:00 AM EDT

• Align Business Process Management Measures with Organizational Goals and Strategies Business process management is currently a hot topic. Depending on whom you talk to, business process management can include business performance management, business intelligence and executive dashboards, the creation of a business process architecture, process redesign and improvement, Six Sigma and Lean Management, as well as a host of business process management software systems. Surveys typical....Read more

  Contributor:  Paul Harmon Tags: customer satisfaction | executive dashboards | business process management 03/18/2009  12:00:00 AM EDT

• 	Process Management: An Explanation for the Masses    One of the big hurdles in my work is explaining the value of business process management  to people who are actually executing processes—ones that I’m trying to put under control. It’s not easy. Many times the value appears dubious—the return on investment (ROI) can’t be achieved in the short term. People quickly lose interest....Read more
  Contributor:  John G. Tesmer Tags: John G. Tesmer | APQC | employee onboarding 02/14/2013  12:00:00 AM EST

• Street Smart Lessons from a Caveman Have you ever wondered what the oldest tool is in your Six Sigma process improvement toolbox? Some argue that Dr. John Snow’s map, which helped end the cholera epidemic of London in the mid-1800s, was one of the first uses of a concentration diagram. Karl Pearson gave us the standard deviation around 1893. Walter Shewhart drew the first control chart in 1924. In 1977, as John Travolta was strutting ab....Read more

  Contributor:  Jeff Cole Tags: Karl Pearson | Walter Shewhart | John Tukey 01/05/2009  5:53:00 PM EST

• Business Process Management 101: Decoding the jargon When you first start out in process improvement, you might feel like everyone around you is speaking a strange form of Klingon. There are lots of acronyms to content with as well as unfamiliar and technically-laden terminology. If you’re feeling a bit bewildered by it all, hopefully, our relatively no-nonsense guide to some of the high level Business Process Management terms will help set ....Read more

  Contributor:  Process Excellence Network Tags: Business Process Management | BPM | Business Intelligence 12/13/2012  12:00:00 AM EST

• Business Process Management: The great certification debate    Business Process Management (BPM) certifications are offered by a number of vendors, non profit organizations, and consultancies and are often seen as the first step to a career in Business Process Management. But with full on certificates running into the thousands of dollars - does that piece of paper actually make you more likely to succeed in BPM? Alternatively,....Read more

  Contributor:  Process Excellence Network Tags: BPM certification | Business Process Management certification | BPM training 10/03/2012  12:00:00 AM EDT

• Business Process Management (BPM): Does your initiative deliver strategic value? Five critical success factors you should assess Many organizations have derived less value than they could from their BPM endeavors because they fail to understand all of the key elements of effective BPM, writes contributor Jim Boots. Here are 5 things that are critical to success – how does your organization fare? As reported in the Wall Street Journal  in 2012, 60% of process i....Read more

  Contributor:  Jim Boots Tags: Jim Boots | strategic BPM | Business Process Management barriers 01/04/2013  12:00:00 AM EST

• Business Process Management: Top 12 BPM Bloggers Business Process Management bloggers – an opinionated bunch?   Nowhere captures the noisy diversity of opinions on Business Process Management - is it a management discipline, a capability, a technology or all of the above? -  better than the blogosphere. Some bloggers tend to take a more academic approach to BPM while others like to shoot from the hip and say it like it is (emph....Read more

  Contributor:  Process Excellence Network Tags: Business Process Management | BPM | Business Process Management Blog 02/12/2013  12:00:00 AM EST

• 5 Can’t Miss Business Process Management (BPM) Webinars on PEX Network Want to make sure that your Business Process Management (BPM) program is on track? PEX Network has run a number of (free) webinars over the past year that can help give you the skills you need to ensure that your BPM program is successful in the year ahead. They’re all available on demand so you can get started right away. Webinar #1: Making your Business Process Managemen....Read more

  Contributor:  Process Excellence Network Tags: Business Process Management (BPM) | Business Process Management (BPM) Webinars 02/11/2013  12:00:00 AM EST

• 4 lessons from a salesman on selling Business Process Management (BPM) to your organization   They’re the type of people that everyone loves to hate, but being a truly good salesman is not about offering glib solutions or bamboozling people into buying something that they don’t need, but rather helping to match a problem with a solution. If you’re finding that people in your company are running in the opposite direction each time you ....Read more

  Contributor:  Diana Davis Tags: Business Process Management (BPM) | selling Business Process Management (BPM) 03/20/2013  12:00:00 AM EDT

• Can You Do BPM Without A BPMS? Business can do a lot of improvement without software tools, says Dan Morris in this month’s BPM column.  So do you really need to invest in a Business Process Management Suite to do BPM?, he asks. History is full of examples of lost opportunities. Untold numbers of military commanders have had opportunity, but for whatever reason have stopped short of taking advantage of the situatio....Read more

  Contributor:   Tags: business process management suite | bpms | bpm 10/17/2011  12:00:00 AM EDT

• So You Want To Keep Your Customers? Here's How Business Process Management (BPM) Can Help Customer Experience can be defined as sum of all interactions and experiences that a customer has with a company, writes contributor Rohan Bhattacharjee. Want to improve your customers’ experience with your company? Here’s how “value-based” BPM can help. Customers are always interacting with your organization - and not only during the actual ‘buying’ process. They ....Read more

  Contributor:  Rohan Bhattacharjee Tags: Rohan Bhattacharjee | Customer driven BPM | Business Process Management (BPM) 03/20/2012  12:00:00 AM EDT

• Report: When Does Business Process Management (BPM) Become a C-level Concern? Is Business Process Management (BPM) a C-level concern for you? Earlier this year Gartner published a report outlining 5 reasons why BPM projects can often fail: You're not prepared to demonstrate the value delivered - you've delivered some great results, but if they're not documented and recorded you won't be able to trumpet them to colleagues. All BPM projects should have a clea....Read more

  Contributor:  Adi Gaskell Tags: Adi Gaskell | Cap Gemini | C-level 06/01/2012  12:00:00 AM EDT

• 	Practical lessons on Business Process Management (BPM) from Chevron The evolution of process management at an oil giant   In this Process Perspectives interview, Jim Boots, author of a new book out called BPM Boots on the Ground details the lessons he learned about Business Process Management (BPM) implementation during his 30+ year career at oil giant Chevron. In this
  Contributor:   Diana Davis Tags: Jim Boots | BPM | Business Process Management 09/05/2012  12:00:00 AM EDT

• 	Business Process Management (BPM) in 2013: Trends and Priorities
  Tags: Business Process Management (BPM) | Nathaniel Palmer | BPM

• 	Making Change Stick and Inspiring Performance - Interview with Nimbus' Richard Parker
  Tags: Richard Parker | Nimbus | TIBCO

• 	Business Excellence Interview with Brenton Harder, MD COO Division, Credit Suisse To Credit Suisse, quality means getting it right the first time, a tagline its Business Excellence leaders are driving across the organization. In this Profit through Process podcast, Megan James, Summit Director for IQPC’s 5th Annual European Business Excellence Summit and Six Sigma IQ’s
  Contributor:   Megan James Tags: talent management | Credit Suisse | strategic innovation 09/10/2009  12:00:00 AM EDT

• John Jarrett Talks Implementing BPM Enterprise-Wide: Part One The statements, views, opinions and commentaries expressed herein are those of the participant in his personal capacity and do not represent those of AGF Management Limited or any of its subsidiaries or affiliates. Business Process Management (BPM) is known for its ability to automate repeatable processes, create greater visibility of an end-to-end process, and enhance process agility. The end resul....Read more

  Contributor:  John Jarrett Tags: Business Process Management | BPM | BPM technology 08/02/2010  12:00:00 AM EDT

• 	Beware Scope Creep: Technology Doesn't Need Wings
  Tags: Harris Corporation | Rochelle Hood | Communication

• 	Strategies for Successful Business Process Change
  Tags: BPM | Business Process Management | Derek Miers

A glossary of keywords, acronyms and general terminology used in day-to-day professional work, Process Excellence Network. If you would like to add to, edit or comment on this page, please drop us a line at info@processexcellencenetwork.com