Articles by John W. Moran
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John W. Moran, MBA, Ph.D., CMC, CMQ/OE, CQIA, is senior quality advisor to the Public Health Foundation. He has over 30 years of quality improvement expertise in developing tools and training programs, implementing and evaluating QI programs, and writing articles and books on QI methods. Dr. Moran is a retired senior vice president of information systems, administrative and diagnostic services at New England Baptist Hospital. He was previously chief operating officer of Changing Healthcare, Inc. Dr. Moran was employed for 21 years by Polaroid where he held various senior management positions. His last position was director of worldwide quality and systems. jmoran@phf.org.
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Change is critical to the survival of organizations, says contributor John W. Moran. Unfortunately all organizations have “antibodies” that resist change. Here’s how PDCA can help you if you're leading change. "Only the wisest and stupidest of men never change." - Confucius Whenever an organization embarks on a change in the way it currently does things,...Full Article »
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BPM Futures: Innovating Business through Technology
London
June 13- 15, 2012 -
Nordic Enterprise and Process Excellence Forum
The Radisson Blu Arlandia Hotel, Stockholm, Sweden
May 31- 1, 2012 -
Business Process Excellence for Telecoms and Utilities
Miami, Florida, USA
June 25- 27, 2012 -
BPM Futures USA: Innovating Business through Technology
Venue to be Confirmed, Washington, D.C.
September 27- 28, 2012
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