-
Common VOC Mistakes & How to Avoid Them: Voice of the Customer (VOC) is a critical component of Six Sigma, helping us establish measures that serve as a foundation for each of the DMAIC phases, says contributor Craig James. But beware the common mistakes of VOC. Here are 4 of them and what you can do to avoid them. read more
customer | VOC
-
Four Factors for Getting the Right Project Under Your "Belt": Too often new Black Belts go after huge organizational issues/problems and have at best mediocre success, writes Robert Lopez in this month's Tales from a Master Black Belt. Here are the four essential factors to make sure you don't bite off more than you can chew. read more
Robert Lopez | Master Black Belt | Selecting projects
-
Adapting Lean Six Sigma at Xerox: When you know where you are going and that it is a place you want to be, change is exciting, says Gregory North, Vice President of Corporate Lean Six Sigma at Xerox. Here's how Xerox is evolving the who, the how and the what of Lean Six Sigma. read more
Lean Six Sigma | Xerox | Lean Six Sigma 2.0
-
Guts, Imagination & the Five Essential Elements of Continuous Improvement: You need people with guts to challenge the status quo - but beware turning everything upside down, writes Mark Fendley, Continuous Improvement Manager at BMW in this month’s Tales from a Master Black Belt. There are some things better left alone and you need to foster a culture that understands the difference. read more
continuous improvement | Master Black Belt | Tales from a Master Black Belt
-
Lean Six Sigma Top to Bottom and Everywhere In Between: Getting the buy-in of senior leadership to a Lean Six Sigma deployment goes further than just getting them to embrace DMAIC, says Jeffrey Koff, director of Lean Six Sigma Initiatives at Xerox Corporation. As PEX Network launches Tales from a Master Black Belt column this month, Koff gives top tips from Xerox on growing support for Lean Six Sigma at all levels. read more
Jeffrey M. Koff | Tales of a Master Black Belt | MBB
Advertisement
Events of Interest
-
BPM Futures: Innovating Business through Technology
London
June 13- 15, 2012 -
Nordic Enterprise and Process Excellence Forum
The Radisson Blu Arlandia Hotel, Stockholm, Sweden
May 31- 1, 2012 -
Business Process Excellence for Telecoms and Utilities
Miami, Florida, USA
June 25- 27, 2012 -
BPM Futures USA: Innovating Business through Technology
Venue to be Confirmed, Washington, D.C.
September 27- 28, 2012
Articles
-
Contributor: Adi Gaskell
Nike Strikes Gold with Lean Manufacturing: The manufacturing operations at sportswear company Nike have been under frequent scrutiny ... read more
Tags: Adi Gaskell | Nike | retail
-
Contributor: Process Excellence Network
Why Business Process Management is more than IT: BPM and Continuous Improvement Go Hand in Hand Business process management (BPM) progr... read more
Tags: BPM | Frederick Taylor | Taichi Ohno
-
Contributor: Process Excellence Network
New Rules for Telecommunications in an Era of Apps: Companies within the Nordic region have typically lead the way in telecommunciations. But ... read more
Tags: Karl Schultz | TeliaSonera | Apps
-
Contributor: Process Excellence Network
Lean Six Sigma in one of the Middle East’s Fastest Growing Companies: The IMF forecasts growth in the Middle East to top 4% this year, according to a rece... read more
Tags: Musa Faisal | Emirates Group | IMF
-
Contributor: Michelle Cowan
Not Hitting Your Targets? 3 Reasons You Need to Blame Processes, Not People: The best way to hit your targets – focus on the process Not hitting your numbers... read more
Tags: Michelle Cowan | Jeff Varney | APQC
|
Reach Process Excellence professionals through cost-effective marketing
opportunities to deliver your message, position yourself as a thought leader,
and introduce new products, techniques and strategies to the market.
Learn More >> Join today and interact with a vibrant network of Process Excellence professionals, keeping up to date with the six sigma industry by accessing our wealth of process excellence articles, videos, online seminars, live conferences and more. Sign Up Today! |
| Process Excellence Network, a division of IQPC 2012 All rights reserved. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. Careers With IQPC | Contact Us | Unsubscribe to Bizo | About Us |
|
Not a member? Sign Up
Reasons for Joining
Address your challenges through knowledge sharing with peers from our global network of specialists.
Benchmark your business initiatives with the who's who in the field.
Hear from industry pioneers how to maximize ROI in today's challenging economy.
And best of all It's FREE!