128K-Member-Banner.jpg

John W. Moran, Ph.D &
Les Beitsch, MD, JD

John Moran

John W. Moran, MBA, Ph.D., CMC, CMQ/OE, CQIA, is senior quality advisor to the Public Health Foundation. He has over 30 years of quality improvement expertise in developing tools and training programs, implementing and evaluating QI programs, and writing articles and books on QI methods. Dr. Moran is a retired senior vice president of information systems, administrative and diagnostic services at New England Baptist Hospital. He was previously chief operating officer of Changing Healthcare, Inc. Dr. Moran was employed for 21 years by Polaroid where he held various senior management positions. His last position was director of worldwide quality and systems.

Les Beitsch, MD, JD, is the Associate Dean for Health Affairs at Florida State University College of Medicine, Center for Medicine and Public Health. Dr. Beitsch's focus is on Health Policy, and he works within the Division of Health Affairs and directs the Center for Medicine and Public Health as well as the Division of Health Affairs. Prior to joining the College of Medicine, Dr. Beitsch was Commissioner of Health for the State of Oklahoma, serving in that capacity from June 2001 till November 2003. Before that time he held several positions within the Florida Department of Health for 12 years, most recently Deputy Secretary.

Through our experience in making successful organizational change we have found the following questions provide a useful guide in helping to think through a change initiative before embarking, while also minimizing the resistance to change. The questions deal with issues and concerns before the change starts (BC), during the change process (DC),...Full Article »