Columns

Got a sucessful product or line of business? Even if your profits are strong you might want to consider getting rid of them. Here's why. read more

Should the leader of your business transformation be an industry expert, an employee who knows the company inside out, or someone who is an expert in business transformation (but might not know the company’s industry)? asks columnist Dan Morris. Here are the key skills you need to drive business change. read more

Feel like you're running flat out? Columnist Robin Barnwell develops a prediction model to better judge pacing and target times as he analyzes data from London marathons past in preparation for his own run this year. read more

Dr. W Edwards Deming, an American academic and consultant who rose to prominence for his work with Japanese business in the 1980s, is sometimes known as the “father of quality”. But his teachings and work extend much deeper than quality. In this special column, Kevin Cahill, Executive Director of The W. Edwards Deming Institute (and also Deming’s grandson) takes a look back at a year of columns on PEX Network, reflects on why Deming remains relevant and previews what this year has in store. read more

You can make many mistakes which will be forgiven by others inside and customers and the government outside of your organization . But they won't forgive a lack of integrity, writes columnist William Cohen. read more

Voice of the Customer (VOC) is a critical component of Six Sigma, helping us establish measures that serve as a foundation for each of the DMAIC phases, says contributor Craig James. But beware the common mistakes of VOC. Here are 4 of them and what you can do to avoid them. read more

There's a lot of reasons that you might want to avoid being the first company or department to change, says contributor Connie Moore. Afterall, “pioneers get an arrow in their backs.” But here's why you should consider going first. read more

The shift from production mindset (producing goods) to customer centred business (delivering services) has disrupted global business in fundamental ways, writes columnist Steve Towers. Here's how. read more

Managing any project involves risk, but projects requiring human behavioral change involve large amounts of risk. This month, columnist Jeff Cole focuses on four key risk areas and how to better your odds for success. read more

Why does the COO hate Christmas? asks columnist Ian Gotts. It all revolves around two things, he argues: more work and fewer people. Here are 10 reasons the COO isn't full of holiday cheer. read more

Have you ever want to know what it would be like to work in a different job or industry? PEX Network's twice monthly "A Day in the Life" series continues this week as Taragay Toros, product quality manager for global furniture retailer IKEA describes what it's like leading quality work at the company, and explains why everyday is an opportunity to learn. read more