| 28 column results |
|
-
5 things process excellence professionals can learn from nurses: In honour of the recent World Nursing Day, Debashis Sarkar looks at five things process excellence professionals can learn from nurses. read more
-
15 Types of Process Excellence Professionals: Process excellence professionals come in a variety of shapes and sizes, says PEX Advisor Debashis Sarkar. Here how’s to recognize them and how you can make sure you use their strengths to your advantage. read more
-
The Eight Habits of Effective Process Excellence Leaders: A lot is written about process excellence, writes columnist Debashis Sarkar, but one area that has not been covered in much detail is what actually makes a great process excellence leader? It’s not about the tools, he says. Here are the eight habits of effective leaders. read more
-
15 Ways to Tell if You’re a Process Centric Company: Does your company leadership treat processes as strategic assets? If not, maybe it’s time they should. Here are 15 ways to tell whether you’re a process centric company. read more
-
Process Fun of the Week: Make a wish...how strategic planning really happens: Strategic thinking? In this week's Process Fun - the "make a wish" approach that's at the heart of too many companies. read more
-
Process Fun of the Week: Curtains drawn on Windows 8: In order to keep up with rivals Apple and Samsung in world of touch screen devices, Microsoft released Windows 8 in October 2012 - the nervous system of its new batch of Surface tablets and smartphones. But things haven't gone quite to plan... read more
-
Process Fun of the Week: Clerical blooper sees Suffolk County default on debt: Suffolk County may be one of the most affluent areas of New York's Long Island, but an accidental default on interest payments highlighted the precarious state of its coffers. read more
-
Process Fun of the Week: It's a baptism of f*** for one newsreader: Here's what happens when one news anchor replaces process with profanity... read more
-
Passion, innovation and the “perfect storm”: 3 takeaways from PEX Week Europe: Process and passion are two words that you don’t often hear together. For many, process conjures up the image of arcane diagrams with lots of boxes and arrows, pointy headed statisticians creating fancy looking but unintelligible graphs and a dry, methodical way of working that makes life predictable but dull. However, that image doesn’t tally with the process professionals attending PEX Week Europe (PEX Network’s annual European conference ) earlier this week. read more
-
Process Improvement Tip #12: Have patience: Rather than lurching from one thing to the next, not allowing the dust to settle anywhere before you go and stir it up again, follow your improvement through and give it time to catch on in your organization. Often we underestimate the amount of time it takes for an improvement to become a habit. read more
-
Process Improvement Tip #11: Give critics a chance to air their concerns: It’s hard to please everyone all of the time. And if you work in process improvement there’s a good chance that there will be those who feel worried about the changes that might be coming their way. Let them air their concerns. read more
-
Process Improvement Tip #10: Appeal to the competitiveness of your business executives: Lack of executive buy-in to process improvement is often cited as one of the key reasons that process improvement initiatives fail to achieve their goals. Here's why appealing to the competitive side of executives might help. read more
-
Customer Loyalty: I am not loyal, but why should I be?: Too few loyalty schemes actually inspire loyalty, says columnist Ian Gotts. Here's why gaining customer loyalty means more than just a clever program. read more
-
7 reasons why local councils do not share best practice: With councils under the most extreme budgetary pressure they have ever experienced, why are they not better at sharing best practice? Ian Gotts looks at 7 reasons and explains what two parking tickets have to do with it. read more
-
Corporate computing - you really want me to use THAT?!?!: As we acquire more IT firepower in our personal life - mobile phones, iPads, computers - the corporate systems we need to use at work seem more clunky and out of date than ever before. Columnist Ian Gotts looks at the rise of "Bring Your Own Device" and explores 3 ways that companes are trying to improve the computing experience of internal customer. read more
-
Just take my money - PUHLEEZE!: How can companies get online payment systems so wrong? In his latest column, Ian Gotts counts the ways. read more
-
How to know where you are on the Business Process Management (BPM) maturity curve: We all know that BPM is an uncommon thing, and difficult to pigeonhole: it’s partly an read more
-
Do we recognise the value of business process automation?: At the same time as providing so many opportunities, global use of IT and communications technologies is also creating some of organisations’ biggest challenges. So why aren't process practitioners more involved in the IT-dependent initiatives that are ongoing right now to reinvigorate operational systems in organisations. read more
-
Is BPM part of EA, or EA part of BPM?: A few days ago, I weighed into a discussion in the BPM Group LinkedIn group. Someone had asked the question “what’s your opinion? read more
-
The Apple Maps hullabaloo, megatrends and your business-tech strategy: The ongoing outpouring of derision, frustration and fun-poking at Apple’s new Maps app – touted as a key feature of the read more
-
Is your company experiencing "change overload"? Three dials you need to know: Ever hear complaints from people that “their plate is full” or “there’s too much going on”? How can you possibly hope to roll out any form of process change in such conditions and hope to succeed? This month, columnist Jeff Cole shares three techniques available to you right now to address such a situation. read more
-
4 lessons from magicians on process improvement and change: What do magicians have to do with process improvement and change? This month, columnist Jeff Cole pulls back the curtain to reveal several things we can all learn from magicians. read more
-
A 70-Year old tool enables 21st century change: Used in root-cause analysis, the cause-and-effect diagram is often aimed at technical issues. But apply it to change management and you can find out a host of reasons as to why people haven't adopted a process change. Columnist Jeff Cole explains how. read more
-
Process Change – Are You Your Own Worst Enemy?: We live in a PhD-level world of complexity, but many of our problems often reside at a grade school level, writes columnist Jeff Cole. Here are a couple tips for clearing out the fog and getting down to the fundamentals. read more
-
Looking at the Other Side of the ‘Moon’: If you're managing by visible numbers alone you're likely not getting the real picture of what's going on. What is obvious is typically not the full story and perhaps is even incorrect, writes contributor Kelly Allan. Includes a Reader's Mini Guide to the works of Dr. W. Edwards Deming. read more
-
BOOK REVIEW - The Essential Deming: Leadership Principles from the Father of Quality: Joyce Nilsson Orsini's new book THE ESSENTIAL DEMING provides an excellent bridge to the next level of Deming’s insights, writes contributor Kelly Allan. Dr. Orsini reviewed and studied documents, videotapes, letters, interviews, and notes archived in a variety of locales, during the production of the book. The result, says Allan, is a very readable book that brings additional richness and clarity to many of Deming’s principles. read more
-
3 Deming-Based Alternatives to Management by Objective: As typically understood, taught, and practiced, Management By Objective destroys people and organizations, says columnist Kelly Allan in this month’s Deming Files. Here are three Deming-based alternatives. read more
-
Why There's No Right Way to Do MBO: It’s one of the most widely employed management tools out there, but is Management by Objectives (targets) destroying our companies? Yes, argues Kelly Allan in the latest Deming Files Column. Here’s why MBOs can make people deliver “meaningless, even damaging, results.” read more
-
Are you limiting your potential to excel by not aligning to the end outcome?: Under the guise of improving operational performance, many organizations implement systems that shut down human potential by instituting measurement systems that attempt to break down tasks and activities to an infinite level based on a “perfect operating environment,” observes columnist Eric Michrowski. Shouldn't you be focusing on what needs to be achieved instead? read more
-
The pitfalls of employee suggestion programs: As process improvement professionals, we recognize the importance of capturing the ideas of team members that are closest to the process, yet what can we do to make it more routine? read more
-
Are you wasting human potential in your processes?: Are we spending too much time improving the technical elements of a process and missing a significant opportunity in optimizing the human potential in processes? read more
-
Introductions: From tool based to outcome focused: As most of you would agree, the Process Excellence space provides an incredible breadth of opportunities to enhance business performance. So why isn’t there wider acceptance of these process improvement approaches...espeically as the business community is losing billions of dollars each year in missed opportunity? read more
-
Innovation gets squashed when everyone's too busy getting through today: This article is the final of a four part series looking at 4 key Drucker strategies – Organized Abandonment, Continuous Productivity Improvement, Exploiting Success and Innovation – you can immediately put into practice in your own business. This article looks at why innovation is often stifled by your present business operations and what you can do about it. read more
-
Stop calling them problems, dammit, they’re opportunities!: This article is the third in a four part series looking at 4 key Drucker strategies – Organized Abandonment, Continuous Productivity Improvement, Exploiting Success and Innovation – you can immediately put into practice in your own business. This article looks at why organizations must become focused on exploiting success and identifying opportunities (rather than problems). read more
-
Why small, continuous improvements are better than constantly shooting for the moon: This article is the second in a four part series looking at 4 key Drucker strategies – Organized Abandonment, Continuous Productivity Improvement, Exploiting Success and Innovation – you can immediately put into practice in your own business. This article looks at why continuous improvement needs to be an essential part of any companies strategy for survival. read more
-
Executive hatchet jobs and other misguided cost cutting exercises: This article is the first in a four part series looking at 4 key Drucker strategies – Organized Abandonment, Continuous Productivity Improvement, Exploiting Success and Innovation – you can immediately put into practice in your own business. This article looks at why cost cutting rarely works and how you need to constantly evaluate what you should (and shouldn’t) be doing. read more
-
Surfing the wave of Business Process Management (BPM) history: As the Association of Business Process Management Professionals (ABPMP) marks its 10th anniversary, columnist Dan Morris looks at how approaches to BPM and business transformation have changed during his time in the industry. read more
-
Aim at nothing and you will be sure to hit it: A lot of projects are tick list successes and business failures, says columnist Dan Morris. Here’s why many to most improvement projects are actually fairly unfocused. read more
-
Actions speak louder than words: So many companies have great slogans for customer service. Shame they don’t actually practice them. read more
-
Mobile, Social and BPM – Working together for fundamental change?: In part 1 of this two part column, columnist Dan Morris set the stage for questioning the use of emerging mobility technology, concepts and social movements in looking at business transformation. In this second column he carries this further and looks at mobile, social, and BPM in driving operational redesign. read more
-
7 ideas to cultivate your strengths (not your weaknesses): You cannot build great performance on weakness or even through seeking to avoid any weakness, writes columnist William Cohen. And if you focus only on avoiding faults to the extent that you ignore your strengths and their development, you will be making a major mistake. Here are 7 things you can do to cultivate your strengths. read more
-
Peter Drucker and the art of accomplishing more with less: Everyone knows that despite what top leaders sometimes demand, you can’t do more with less --- or can you? Drucker said that you could, and went on to prove it. How to achieve “the impossible” through the genius of Drucker with a little help from a 19th century Italian economist. read more
-
Don't ignore the unexpected, it's the richest source of innovation: Far too many companies throw away billion dollar innovations because they challenge their expectations. read more
-
Drucker, Executive Education and the MBA: In a tough economy, what makes you stand out from the competition when you're looking for your next job? Here's what the master of management Peter F. Drucker thought. read more
| 28 column results |
|
Advertisement
Events of Interest
-
Essential Management Tools for Lean Six Sigma Success
December 7, 2011
Register Now -
Going for Gold: How Top Companies Make High Performance a Daily Discipline
May 22, 2012
Register Now -
Process Excellence Masters 2011
November 14, 2011
Register Now -
4 Key Strategies for Deploying Agile and Responsive BPM
May 21, 2013
Register Now
Process Excellence Network is an online community for finding Six Sigma and Lean Six Sigma information, discussing ideas, and sharing Process Excellence best practices
|
|
|
|
Top Rated
-
A Code of Ethics for Six Sigma Change Management Contributor: Jeff Cole
Tags: Six Sigma | change management | code of ethics
5.0 stars :
-
The Four Steps You Must Take to Create the Future Contributor: William Cohen
Tags: Peter Drucker | Drucker | William Cohen
5.0 stars :
-
Visioning and Burning Platforms: Know Your Audience Contributor: Jeff Cole
Tags: Six Sigma | change management | burning platform
5.0 stars :
Most Read
|
Reach Process Excellence professionals through cost-effective marketing
opportunities to deliver your message, position yourself as a thought leader,
and introduce new products, techniques and strategies to the market.
Learn More >> Learn how to sponsor a webinar with us? |
| Process Excellence Network, a division of IQPC 2013 All rights reserved. Use of this site constitutes acceptance of our User Agreement, Cookie Policy and Privacy Policy. Careers With IQPC | Contact Us | About Us | Cookie Policy |
|
Not a member? Sign Up
Reasons for Joining
Address your challenges through knowledge sharing with peers from our global network of specialists.
Benchmark your business initiatives with the who's who in the field.
Hear from industry pioneers how to maximize ROI in today's challenging economy.
And best of all It's FREE!