Build a Compelling Case for Change: Aligning Strategy with Action

Linking process improvement objectives with both top-line corporate strategy and bottom-line action

Many process improvement programs fail because they aren’t clearly aligned— and ultimately measured— against compelling key performance indicators (KPIs). All too often, process professionals underestimate the importance of not only linking the role of business users with overall strategy but also of ensuring management visibility into work in progress. For process improvement initiatives to succeed, it’s critical that everyone across the organization is united around a common objective and understands how their individual efforts fit into the bigger picture.

In this webinar, Mark McGregor will discuss the key challenges in developing a compelling case for change and outline best practices that can help you build and maintain a true continuous improvement culture across the entire organization. John Williams from OpenText will then demonstrate the strategic role that BPM technology can play to align the goals and actions of the end-user community with your strategic business objectives.

In this webinar you will:

• Learn how to make a compelling case for change and transform strategy into action
• Understand why linking strategy, goals and objectives means more than just creating a balanced scorecard
• Discover how to win the hearts and minds of business users by providing management with greater visibility, and equipping employees with the supporting tools they need

Host:

John Williams
Vice President, Solutions
OpenText