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[Video] Keeping the Customer Front and Center

Posted: 07/29/2015
Why is it so critical to keep a customer-focus during a company turnaround? How can a company successfully make tough turnaround decisions without losing customer focus? Marjorie Hook, Vice President, Global Business Process Management at Hewlett Packard, opened up about HP’s five-year turnaround journey at PEX Week and highlighted how HP is improving performance capability as it speeds through one of the biggest turnarounds of our time.

To watch the full video, you can purchase it here