Analyst: BPM Software too Focused on Automation
05/13/2011
Ian Leaver
| BPM
| Business Process Management
| solutions
| solutions providers
| software
| user-centric
| business user
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The BPM software market is overly geared towards IT automation, says independent analyst Ian Leaver at Forward Look. In this PEX Network video interview, Leaver argues that Business Process Management software has been traditionally focused on gaining efficiency improvements by taking people out of processes. Instead, he says, BPM software providers should concentrate more on empowering business users to do the job they need to do - something he terms user-centric process management.
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Events of Interest
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BPM Futures: Innovating Business through Technology
London
June 13- 15, 2012 -
BPM Futures USA: Innovating Business through Technology
Venue to be Confirmed, Washington, D.C.
September 27- 28, 2012 -
13th Annual Asian Lean Six Sigma & Process Improvement Summit
Amara Hotel, Singapore
May 22- 23, 2012 -
Nordic Enterprise and Process Excellence Forum
The Radisson Blu Arlandia Hotel, Stockholm, Sweden
May 31- 1, 2012
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