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Process Standardization & Harmonization - Enabling Agile Customer Service in a Digital World
Take the survey: How customer-obsessed are your Operations?
Book Review: Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques
From PEX to OpEx: The Next Generation
5 Tips to Get Your Process Excellence Program on the Fast Lane to Strategy Implementation in Financial Services
View the discussion thread.