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Whitepapers

83 results
of 8
Preparing for Insurance “Moments of Truth”
Learn why Insurance “moments of truth” are critical in providing carriers with the ability to deliver quality service, increase customer satisfaction, and differentiate from the competition.Smart process technology and mass customization together can help carriers become more efficient, reduce costs and increase customer satisfaction.  CEB Read more
Tags: BPM | OpenText | CEB TowerGroup Insurance | Insurance | Dynamic Case Management | smart processes | customer case | Moments of Truth
BPM 2017
The Ultimate Buyer's Guide to BPM Software 2017 takes an in-depth look at the 10 essential features that any BPMS needs to have to stay relevant. It also gives practical tips on how to choose a solution that will carry you well into 2020 without having to do a new software evaluation every two years.
Tags: BPM Software | The Ultimate Buyer's Guide to BPM Software 2017 | BPMS | BPM | KISSFLOW | Business Process Management
Bizagi wp
Read the latest research revealing the true disruption faced by businesses on the path to digital change.Companies undergoing transformation can experience a lot of turbulence along the way. Large, complex organizations often discover that the pace of change is set by their customers and a wave of disruptive competition. This can make these Read more
Tags: The Agility Trap | 2016 Global Executive Study | Digital Transformation | Bizagi | digital change
PEX Report cover
Find out how leading practitioners and businesses are positioning themselves for success in PEX Network’s exclusive report “Emergence: The Future of Operational Excellence.”
Tags: Operational Excellence | Annual Report | PEX Network Annual Report | Emergence | future of PEX
KiSSFLOW wp
Creating an automated process with traditional BPM software requires the user to think like a machine. Every task and situation must be programmed and accounted for. Many BPM solutions have tried to be more user-friendly, but they still don't start with the business leader in mind. Human-centric BPM means letting a process owner create the entire Read more
Tags: BPM | KISSFLOW | Human-centric BPM | BPM Software | BPM solutions
AuraPortal - image
This must-read Infographic contains paramount advice on how to successfully tackle the continuous and disruptive changes that are characteristic of the digital era. Download this content to learn top-tips and key facts to drive your company to digital transformation success.Key facts and essential advice for survival in the Digital Era.How to Read more
Tags: Business Process Management | BPM Professionals | Business Transformation | Tools and Technology | Digital Transformation
BPM-D update
The white paper will introduce readers to the BPM-Discipline as‘Strategy Execution Engine’ that delivers significant business value.
Tags: process management | Process Excellence | Strategy
workflows-update2
In this book, you’ll learn how automated business workflows and forms help drive efficiency, how non-developers can build process-based workflows, and how to evaluate the best business app workflows solutions for your organization.
Tags: Process Excellence | workflows | Automation
jobs
Download this report to discover juicy insights including where you can make the most money as a process professional, average salaries by job title and job level, where the growth industries are, and where you can find the most satisfied process professionals.
Tags: process excellence jobs salary | Process Excellence | process excellence jobs salary report
verint-update4
Are you still using random, after-the-fact reviews or departmental audits to determine the quality of the service you deliver?Download this helpful ebook to discover how the latest technology can help you create a continuous loop of improvement and deliver five-star service that customers love.
Tags: quality program | quality management | Business processes
83 results
of 8